At EPATHSHAALA, we strive to provide our users with the best learning experience possible. If for any reason you are not satisfied with your purchase, we offer a straightforward cancellation and refund process outlined below.Cancellation and Refund Policy
Cancellation Policy:
- Within 30 Days of Purchase: You may cancel your course enrollment within 30 days of the purchase date to receive a full refund, no questions asked.
- After 30 Days: If you wish to cancel your enrollment after 30 days of purchase, please reach out to our support team for further assistance. Refunds may be granted on a case-by-case basis.
Refund Policy:
- Refund Eligibility: Refunds are eligible within 30 days of the purchase date. To be eligible for a refund, courses must not have been completed or certificates issued.
- Refund Processing Time: Once your refund request is approved, it may take up to 7 business days for the refund to be processed and reflected in your account.
- Refund Method: Refunds will be issued to the original payment method used during the purchase.
How to Request a Refund:
To request a refund, please follow these steps:
- Log in to your EPATHSHAALA account.
- Navigate to the course you wish to refund.
- Click on the “Refund” button or contact our support team directly.
- Provide a reason for your refund request (optional but appreciated) to help us improve our services.
- Await confirmation from our support team regarding your refund request.
Contact Us:
If you have any questions or need further assistance regarding cancellations or refunds, please don’t hesitate to contact our support team at [email protected]. We are here to help you every step of the way.
Note: EPATHSHAALA reserves the right to modify this cancellation and refund policy at any time without prior notice. Please review this page periodically for any updates or changes.
